FAQ
Frequently Asked Questions
What is included in my membership benefits?
Each membership includes no-fee court reservations, advanced booking privileges, unlimited open play, league play, organized play, towel service, access to our locker rooms with showers, discounted pricing on lessons and purchases in the pro shop, and complimentary guest passes. Peak Pro memberships include a higher member discount in the pro shop, credits to use our recovery modalities, more generous advanced bookings, an additional open reservation, and an extra guest pass. Family members on the account share reservation privileges and recovery modality credits with the primary member.
How do guest passes work, and how many can I use per month?
Members receive one or two complimentary guest passes each month depending on their membership level. Beyond this, members can bring a guest for $15 per visit. Guests may enjoy one visit every 90-day period.
Can non-members utilize Peak Pickleball Club?
Non-members can book courts and participate in lessons, leagues, and tournaments; however, Peak Pickleball Club members have priority bookings, registration, and special pricing.
What is the cancellation policy for court reservations?
Court reservations must be canceled at least 24 hours in advance or a fee will be charged. If at least two players are not present 10 minutes after the reservation start time, Peak Pickleball Club reserves the right to forfeit the reservation and charge a no-show fee.
League, class, event or clinic no shows: the spot fee is charged and not refunded.
Are there fees for late cancellations or no-shows?
Yes. Fees are charged for late cancellations and no-shows. For a detailed list of fees, refer to our club policies or contact the front desk.
Are recovery modalities available on a drop-in basis, and can non-members make reservations?
Yes. Recovery modality services are available on a drop-in basis, subject to availability. Peak Pickleball Club members receive significantly discounted pricing to use these services. Peak Pro members receive credits that can be used toward recovery modalities each month.
Do I need to schedule an appointment for the recovery room services?
Yes! That’s the best way to guarantee you can get the service. Drop-in services are allowed, but subject to availability. Appointments can be scheduled online, in the app, or by calling the front desk.
What are the club's operating hours?
Our hours are:
Monday-Saturday: 6 a.m.-11 p.m.
Sunday: 8 a.m.-4 p.m.
Can I demo a paddle?
Yes. Paddles are available for demo at no charge.
Do you offer lessons and programming for kids?
Yes. Peak Pickleball Club offers lessons during after-school hours and on the weekends. Camps may be hosted during the summer and as determined by the club.
How do I cancel my membership?
Please provide 30-day written notice to the front desk.
What is included in my membership benefits?
Each membership includes no-fee court reservations, advanced booking privileges, unlimited open play, league play, organized play, towel service, access to our locker rooms with showers, discounted pricing on lessons and purchases in the pro shop, and complimentary guest passes. Peak Pro memberships include a higher member discount in the pro shop, credits to use our recovery modalities, more generous advanced bookings, an additional open reservation, and an extra guest pass. Family members on the account share reservation privileges and recovery modality credits with the primary member.
How do guest passes work, and how many can I use per month?
Members receive one or two complimentary guest passes each month depending on their membership level. Beyond this, members can bring a guest for $10 per visit. Guests may enjoy one visit every 90-day period.
Can non-members utilize Peak Pickleball Club?
Non-members can book courts and participate in lessons, leagues, and tournaments; however, Peak Pickleball Club members have priority bookings, registration, and special pricing.
How far in advance can I reserve a court, and how many open reservations can I have?
Peak members can book courts up to 10 days in advance and have two open reservations at a time. Peak Pro members can book courts up to 14 days in advance and have three open reservations at a time. Additionally, any open courts within a 24-hour period are released for booking and do not count against your reservation privileges. Non-members can book courts up to three days in advance.
What is the cancellation policy for court reservations?
Court reservations must be canceled at least 24 hours in advance or a fee will be charged. If at least two players are not present 10 minutes after the reservation start time, Peak Pickleball Club reserves the right to forfeit the reservation and charge a no-show fee.
Are there fees for late cancellations or no-shows?
Yes. Fees are charged for late cancellations and no-shows. For a detailed list of fees, refer to our club policies or contact the front desk.
Are recovery modalities available on a drop-in basis, and can non-members make reservations?
Yes. Recovery modality services are available on a drop-in basis, subject to availability. Peak Pickleball Club members receive significantly discounted pricing to use these services. Peak Pro members receive credits that can be used toward recovery modalities each month.
Do I need to schedule an appointment for the recovery room services?
Yes, but drop-in services are allowed, subject to availability. Appointments can be scheduled online, in the app, or by calling the front desk.
Is there an additional fee for using recovery modalities like the sauna?
Yes. There is an additional fee for all recovery modalities. Peak Pro members receive credits each month to use these services.
Are there age restrictions for using the facilities?
Children under the age of 12 must be accompanied by an adult or must be participating in Peak Pickleball Club programming to use our facility.
What are the club's operating hours?
Our hours are:
Monday-Saturday: 6 a.m.-11 p.m.
Sunday: 8 a.m.-4 p.m.
Is there a pro-shop on site?
Yes, there is a fully stocked pro shop with paddles from top manufacturers, Peak Pickleball Club branded merchandise, grips, and a selection of on-the-go food and beverages.
Can I demo a paddle?
Yes. Paddles are available for demo at no charge.
Can I buy a gift certificate?
Yes. Contact the front desk for assistance.
Do you offer lessons and programming for kids?
Yes. Peak Pickleball Club offers lessons during after-school hours and on the weekends. Camps may be hosted during the summer and as determined by the club.
Do you offer corporate memberships?
Please contact us at [email protected] to discuss your corporate membership needs.
What is your cancellation policy for lessons and camps?
Lessons require a 24-hour cancellation notice. Camps require a two-week cancellation notice.
What is your pet policy?
Peak Pickleball Club does not allow pets in our facility unless allowed by legal exceptions.
Are there lockers available for members?
Yes. We recommend you bring your own padlock to secure your belongings.
How do I cancel my membership?
Please provide 30-day written notice to the front desk.
